Cancellation Terms & Conditions

We understand that circumstances may arise where you need to cancel your order for merchandise and apparel. Below is our cancellation policy to guide you through the process.

1. Cancellation Period: You may cancel your order within 24 hours of placing it. Orders cancelled within this timeframe will receive a full refund.

2. Cancellation Process: To cancel your order, please contact our customer service team via email or phone. Provide your order number and relevant details for prompt assistance.

3. Refund Procedure:

   • If you cancel your order within the specified 24-hour period, we will process a full refund to the original payment method used for the purchase.
   • Refunds will be issued within 5-7 business days from the date of cancellation confirmation.

4. Late Cancellations: Cancellation requests received after the 24-hour window may be subject to review on a case-by-case basis. Late cancellations may result in partial refunds or store credit, at our discretion.

5. Customized Orders: Orders for customized merchandise or apparel are not eligible for cancellation once production has begun. Please ensure all details are accurate before confirming your order.

6. Exceptions: In the event of unforeseen circumstances such as product unavailability or other operational issues, we reserve the right to cancel orders at our discretion. In such cases, a full refund will be issued promptly.

7. Non-Returnable Items: Some merchandise or apparel items may be non-returnable or non-refundable due to hygiene reasons or other constraints. Please refer to the product description or contact us for clarification before placing your order.

8. Policy Updates: This cancellation policy is subject to change without prior notice. Please review the policy periodically for any updates or amendments.

By placing an order with us, you acknowledge and agree to abide by the terms outlined in this cancellation policy.

If you have any questions or concerns regarding our cancellation policy or need assistance with cancelling your order, please don't hesitate to reach out to our customer service team for assistance. We're here to help ensure your shopping experience with us is as smooth and enjoyable as possible.